Reviews

Based on 28 reviews
75%
(21)
4%
(1)
4%
(1)
4%
(1)
14%
(4)
Therapy instrument

Small but mighty!!! This little instrument has help me through several running injuries, arthritis pains, tension in shoulders and stiff muscles. Great little product 💪

Does not work

Waste of cash does not work

30 ml lavender concentrate

It was a very expensive tiny bottle I paid just under R200 for and it does nothing, no perfume smell, certainly not a concentrate.

Unhappy with instruction booklet

I have tried to use this bottle but i have received such a flimsy instruction booklet which does not explain details like what to do with the white small cylinder looking gadget inside the base. There should be a proper video explaining these details please. I desperately want to try this water but i do not want to damage this pricey bottle in the process!

Good fan. WiFi connection uncertain

The fan does its job well and quietly. I specifically purchased this fan so that I could control it with my phone but there are no instructions on how to set it up the WiFi connectivity.

Excellent Service and Product

The fan works great, very quiet and looks nice as well. Delivery was done very fast and had no issues during the entire process.

Not that impressed

Not really impressed with the product

My home smells fresh all day long, thanks to crystal Aire.. Love the ocean mist and vanilla. Will definitely re purchase

L
Crystal Aire Executive UV Air Purifier & Ioniser w/ 4 LED Colours
Lee Reddy
Only 6 months warranty and stopped working at 9 months

This is a beautiful machine and works very well. I was extremely disappointed when the motor just stopped turning and I can’t use the machine.

This machine only has a 6 months warranty compared to the other machines with 12 months warranty. I am not sure why.

Disappointed that it stopped working at 9 months.

Hi Lee sorry to hear that your machine has stopped working. Please will you return the unit to our warehouse in order for us to assess the fault. We will gladly repair or replace the machine at no cost if there was a fault in the manufacturing process.. The reason for us giving a six month warranty is that if it’s a fault that occurred in the manufacturing process it normally shows up very quickly. We have imported this model for over 12 years now and our reported faults has been extremely low. With returns we have received the fault was mostly due to corrosion on the motor caused by substances other than Crystal Aire Concentrates (non corrosive) being used. Looking forward to receiving your machine and will do our utmost to assist you.

D271 Home Neck and Shoulder Massager with 12 Modes & 6 Intensity Settings

R
Crystal Aire Rosebud Aroma Diffuser with Geranium Rose Oil for Babies
Rakesh Newaj

Crystal Aire Rosebud Aroma Diffuser with Geranium Rose Oil for Babies

Crystal Aire Wild Forest Air Purifier Concentrate- 6 x 30ml Pack

crystal aire turbo Turbo air purifier

I have been using this product for a month. It has made a huge difference in the air quality of my office. I do not get choked up with pollen anymore and the air seems much fresher. i also like the timer feature, so i can set the timer so the purifier is only on while I am in the office. Certainly this product does what it is meant to do. BA

The device I received doesn't not work as advertised.

A
Crystal Aire AP001 Revitalising LED Ioniser Purifier & 3 Concentrates - Vanilla, Eucalyptus and Ocean Mist
Adli Liebisch
Satisfied

I love the Purifier and love the LED even more

Hi Adli
Thank you for your review. We are pleased to hear that you are enjoying our Crystal Aire Purifiers. ✨

i was on leave for 2 weeks and when I wanted to collect it, it was sent back?What is the procedure now/

Hi Christine, we have sent the product to you now that you are back. We hope that you enjoy it.

Cystal Air Dehumidifier

This product works great! Simple and easy to use, and was delivered timeously!

Hi Mark
We are so happy to hear that you are enjoying your Crystal Aire Dehumidifier and that it works well for you. We always try our best to deliver our products as quickly as possible.

Smell

It doesn’t smell the same as the sample

Hi Rochelle
I'm sorry to hear that our Crystal Aire Ocean Mist does not smell the same as the sample. This fragrance is a favorite of mine, You are welcome to try another bottle of Ocean Mist.

Heavenly Smell of a garden of Roses

This is truly the most refreshing smell. The whole house smells like a garden of Roses!

Good morning Denise, thank you for your review, we are thrilled that your home smells good and fresh.

B
Crystal Aire Standard Air Purifier Bundle with 3 Concentrates - Vanilla, Eucalyptus and Ocean Mist
Brandon Williams
One satisfied customer

I`m super satisfied with my purchase, product is of high quality & exactly as advertised :).
Will definitely purchase again from Crystal Aire in the future.

Good morning Brandon thank you for your review, we are happy that you are satisfied with your purchase and hope you enjoy the fresh fragrances.

Best item bought!!

I was hesitant at first about the small dehumidifier, but it has proved me wrong!! The Crystal Aire Automatic deHumidifier is such a winner, as I live in a small apartment and it helps me get my laundry dry in my apartment. I pout on when I go to work and and the washing almost dry when when I get home. It has also helped my damp problem that I had. Money well spent.

Good morning Dominique thank you for the review, we really thrilled to hear it helped you sort out your problem , its is a great machine , Swiss design , ideal for small areas .

Great product

We love how Crystal Aire works and Liquid rose is beautiful

Thank you Helen, we are glad that you are enjoying your Crystal Aire Rose Concentrate.

Tamaryn

Perfect product! Thank you so much. It helps me with my allergies and keeps the air clean in my place, while lighting up and it's portable as I freelance and and travel a lot. x

Many thanks Tamaryn

A must have in your house

Even my husband loves the smell. This mood lifter works on every member in your household. Absolutely love this product.

Thank you for your review Mariaan and for your feedback regarding your husband feeling about the fragrance , we are selling more and more essential oil diffusers and purifiers to men, many for their offices or study at home